OLMIS

Occupational Description Plan, organize, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers.

Employment Projections for Social and Community Service Managers in the Oregon-Washington WIRED Region

2008 Employment	2018 Employment	Change	% Change	Projected Annual Growth Openings	Projected Annual Replacement Openings	Projected Total Annual Openings
1,368	1,605	237	17.3%	24	34	58

Data Sources and Limitations

Wages (All Industries, 2010) for Social and Community Service Managers in the Oregon-Washington WIRED Region

10th Percentile Wage	25th Percentile Wage	50th Percentile Wage	75th Percentile Wage	90th Percentile Wage	Avg Hourly Wage	Avg Annual Wage
$16.76	$19.44	$24.62	$33.39	$41.07	$27.48	$57,147

Data Sources and Limitations

State of Oregon License Information for Social and Community Service Managers No statewide license is required for this occupation.

Current Job Openings for Social and Community Service Managers in the Oregon Portion of the WIRED Region There are 8 current openings for this occupation. Openings 1 through 8 are listed below.

Job Title	Date Posted	Location	Wage Offered
Access Center Coordinator	5/23/13	Portland	DOE
Director, Estate And Gift Planning	5/21/13	Portland
Case Manager, Disability Management	5/19/13	Portland
Senior Companion Coordinator (Human Services Coordinator 1) - # 102676	5/17/13	Clackamas	$20.37/hr to $25.67/hr DOE
House Manager	4/17/13	Salem	DOE
Camp Pathway Manager	4/14/13	Portland
Community Director, Portland, Or	3/31/13	Portland
Executive Director	2/4/13	Portland	$55,000/yr to $60,000/yr DOE

Major Industries of Employment for Social and Community Service Managers in the Oregon-Washington WIRED Region

Industry	NAICS	Ownership	2008 Employment
Management of Companies and Enterprises	55	Private	41
Educational Services	61	Private	32
Educational Services	611	Private	32
Colleges and Universities	6113	Private	15
Other Schools and Instruction	6116	Private	15
Health Care and Social Assistance	62	Private	851
Ambulatory Health Care Services	621	Private	102
Outpatient Care Centers	6214	Private	89
Hospitals	622	Private	18
Nursing and Residential Care Facilities	623	Private	179
Residential Mental Health Facilities	6232	Private	113
Community Care Facility for the Elderly	6233	Private	17
Other Residential Care Facilities	6239	Private	41
Social Assistance	624	Private	552
Individual and Family Services	6241	Private	351
Emergency and Other Relief Services	6242	Private	116
Vocational Rehabilitation Services	6243	Private	60
Child Day Care Services	6244	Private	25
Arts, Entertainment, and Recreation	71	Private	12
Other Services, Ex. Public Admin	81	Private	226
Membership Organizations & Associations	813	Private	226
Religious Organizations	8131	Private	11
Grantmaking and Giving Services	8132	Private	59
Social Advocacy Organizations	8133	Private	91
Civic and Social Organizations	8134	Private	63
Public Administration	92	State	27

Educational Requirements for Social and Community Service Managers Workers typically need a Bachelor's degree and one to five years of related work experience to enter this occupation.

Skills for Social and Community Service Managers

• Analyze And Interpret Data And Budgets
• Analyze And Manage Daily Operations
• Apply Active Listening Techniques
• Apply Budgeting Principles
• Apply Cultural And Religious Awareness
• Apply Mediation Techniques
• Build Relationships With Community
• Compile Data For Financial Reports
• Conduct And Coordinate Fund Raising Activities
• Conduct Employment Interviews
• Conduct Organizational Development
• Conduct Staff Meeting
• Coordinate Employee Continuing Education Programs
• Coordinate Social Service Or Volunteer Service Activities
• Develop And Maintain Administrative Services Policies And Procedures
• Develop Budgets
• Develop Records Management System And Guidelines
• Develop Staffing Plan
• Direct Or Coordinate Social Service Or Public Welfare Program
• Establish And Evaluate Employee Performance Standards
• Evaluate Information From Employment Interviews
• Hire And Dismiss Employees
• Maintain Administrative Services Procedures Manual
• Maintain Appointment Calendar
• Maintain Employee Records
• Maintain Safe Work Environment
• Make Presentations
• Make Revenue Forecasts
• Manage Personnel And Human Resources
• Meet Deadlines
• Negotiate Business Contracts
• Obtain Information From Clients, Customers, Patients Or Others
• Perform General Financial Analysis
• Perform Organizational Accounting Or Budgeting
• Plan And Assign Duties To Employees
• Plan Meetings Or Conferences
• Prepare Reports In Timely Manner
• Process Records And Maintain Forms And Files
• Proofread, Edit, And Revise Written Materials
• Provide Customer Service
• Provide Orientation To New Employees
• Recruit, Train, Or Supervise Volunteers
• Resolve Personnel Problems And Grievances
• Schedule Or Coordinate Meeting Facilities
• Use Correct Grammar, Punctuation And Spelling
• Use Interviewing Techniques
• Write And Compile Employee Training Materials
• Write Project Or Bid Proposals

Schools and Training Providers for Social and Community Service Managers The training providers listed below offer one or more of the following programs:

• Human Services, General
• Community Organization and Advocacy
• Public Administration
• Business/Commerce, General
• Business Administration and Management, General
• Non-Profit/Public/Organizational Management
• Entrepreneurship/Entrepreneurial Studies
• Business, Management, Marketing, & Related Support Services, Other

Antioch University-Seattle Branch 2326 6th Ave Seattle, WA 98121 Phone: (206) 441-5352 Programs of Training: Business Administration and Management, General	Pacific Lutheran University 1010 122nd St So Tacoma, WA 98447-0003 Phone: (253) 531-6900 Programs of Training: Business Administration and Management, General	Saint Martin's University 5300 Pacific Ave SE Lacey, WA 98503-1297 Phone: (360) 491-4700 Programs of Training: Business Administration and Management, General Community Organization and Advocacy
University of Puget Sound 1500 N Warner Tacoma, WA 98416 Phone: (253) 879-3100 Programs of Training: Business Administration and Management, General	Cascade College 9101 E Burnside Street Portland, OR 97216 Phone: (503) 255-7060 Programs of Training: Business Administration and Management, General	Eastern Oregon University One University Blvd La Grande, OR 97850 Phone: (541) 962-3672 Programs of Training: Business/Commerce, General
Northwest Christian College 828 East 11th Avenue Eugene, OR 97401 Phone: (541) 343-1641 Programs of Training: Business Administration and Management, General Human Services, General	Oregon State University 104 Kerr Administration Bldg. Corvallis, OR 97331 Phone: (541) 737-0123 Programs of Training: Business Administration and Management, General	Pacific University 2043 College Way Forest Grove, OR 97116 Phone: (503) 352-1111 Programs of Training: Business Administration and Management, General
Central Washington University 400 East University Way Ellensburg, WA 98926-7501 Phone: (509) 963-1111 Programs of Training: Business Administration and Management, General Human Services, General	Henry Cogswell College 3002 Colby Avenue Everett, WA 98201 Phone: (866) 411-4221 Programs of Training: Business Administration and Management, General	Washington State University - Vancouver 14204 NE Salmon Creek Ave Vancouver, WA 98686-9600 Phone: (360) 546-9788 Programs of Training: Business Administration and Management, General
DeVry University-Washington 3600 S 344th Wy Federal Way, WA 98001-9558 Phone: (253) 943-2800 Programs of Training: Non-Profit/Public/Organizational Management Business Administration and Management, General Business/Commerce, General	University of Phoenix-Oregon Campus 13221 SW 68th Parkway, Suite 500 Tigard, OR 97223 Phone: (877) 867-4748 Programs of Training: Business Administration and Management, General	DePaul Industries Training Centers 4950 NE Martin Luther King Portland, OR 97211-3354 Phone: (503) 281-1289 x161 Programs of Training: Business Administration and Management, General
University of Portland 5000 N Willamette Blvd Portland, OR 97203 Phone: (503) 943-7911 Programs of Training: Business Administration and Management, General	Corban College 5000 Deer Park Dr SE Salem, OR 97317 Phone: (503) 581-8600 Programs of Training: Business Administration and Management, General	Willamette University 900 State St Salem, OR 97301 Phone: (503) 370-6300 Programs of Training: Business Administration and Management, General
DePaul Industries 4660 Portland Rd. NE, Suite 108 Salem, OR 97305-1684 Phone: (503) 856-9563 x21 Programs of Training: Business Administration and Management, General	Northwest University 5520 108th Ave NE Kirkland, WA 98083-0579 Phone: (425) 822-8266 Programs of Training: Business Administration and Management, General	Seattle University 900 Broadway Seattle, WA 98122-4340 Phone: (206) 296-6000 Programs of Training: Business/Commerce, General Business Administration and Management, General Public Administration Non-Profit/Public/Organizational Management
University of Washington-Seattle Campus 1400 NE Campus Parkway Seattle, WA 98195-4550 Phone: (206) 543-2100 Programs of Training: Entrepreneurship/Entrepreneurial Studies Public Administration Business Administration and Management, General	Heritage University 3240 Fort Rd Toppenish, WA 98948 Phone: (509) 865-8500 x2010 Programs of Training: Business/Commerce, General Business Administration and Management, General	Clark College 1800 E McLoughlin Blvd Vancouver, WA 98663-3598 Phone: (360) 992-2000 Programs of Training: Business Administration and Management, General Business/Commerce, General
Washington State University - Tri-Cities 2710 University Dr Richland, WA 99352-1671 Phone: (509) 372-7000 Programs of Training: Business/Commerce, General	George Fox University 414 N Meridian St Newberg, OR 97132 Phone: (503) 538-8383 Programs of Training: Business Administration and Management, General	Linfield College 900 SE Baker McMinnville, OR 97128 Phone: (503) 883-2200 Programs of Training: Business/Commerce, General
ITT Technical Institute 13518 E Indiana Avenue Spokane Valley, WA 99216-1589 Phone: (509) 926-2900 Programs of Training: Business Administration and Management, General	Washington State University French Administration Building Pullman, WA 99164-1009 Phone: (509) 335-3564 Programs of Training: Entrepreneurship/Entrepreneurial Studies Business Administration and Management, General Public Administration Business/Commerce, General	University of Washington-Tacoma Campus 1900 Commerce St Tacoma, WA 98402-3100 Phone: (253) 692-4000 Programs of Training: Business Administration and Management, General
ITT Technical Institute 1615 75th Street Sw, Suite 220 Everett, WA 98203 Phone: (425) 583-0200 Programs of Training: Business Administration and Management, General	Clackamas Community College 19600 South Molalla Ave Oregon City, OR 97045 Phone: (503) 657-6958 Programs of Training: Business Administration and Management, General Community Organization and Advocacy	Portland State University 724 SW Harrison Portland, OR 97201 Phone: (503) 725-4433 Programs of Training: Business Administration and Management, General Public Administration Business, Management, Marketing, & Related Support Services, Other
Gonzaga University E 502 Boone Ave Spokane, WA 99258-0001 Phone: (509) 328-4220 Programs of Training: Business Administration and Management, General	Seattle Pacific University 3307 3rd Ave W Seattle, WA 98119-1997 Phone: (206) 281-2000 Programs of Training: Business Administration and Management, General Business/Commerce, General	The Evergreen State College 2700 Evergreen Pkwy NW Olympia, WA 98505 Phone: (360) 867-6000 Programs of Training: Public Administration
University of Phoenix-Seattle Campus 7100 Fort Dent Way, Bldg. 3, Ste. 1 Seattle, WA 98188-7500 Phone: (206) 268-5800 Programs of Training: Business Administration and Management, General	Argosy University-Seattle Campus 1019 8th Ave North Seattle, WA 98109 Phone: (206) 283-4500 Programs of Training: Business/Commerce, General	Concordia University 2811 NE Holman Street Portland, OR 97211 Phone: (503) 288-9371 Programs of Training: Business Administration and Management, General
Oregon Institute of Technology 3201 Campus Drive Klamath Falls, OR 97601 Phone: (541) 885-1000 Programs of Training: Entrepreneurship/Entrepreneurial Studies	Pioneer Pacific College 27501 SW Parkway Ave Wilsonville, OR 97070 Phone: (503) 682-3903 Programs of Training: Business Administration and Management, General	Warner Pacific College 2219 SE 68th Ave Portland, OR 97215 Phone: (503) 517-1000 Programs of Training: Business Administration and Management, General
Eastern Washington University 526 5th Street Cheney, WA 99004-2496 Phone: (509) 359-6200 Programs of Training: Public Administration Business Administration and Management, General	Art Institute of Seattle 2323 Elliott Ave Seattle, WA 98121-1622 Phone: (206) 448-0900 Programs of Training: Business Administration and Management, General	University of Washington-Bothell Campus 18115 Campus Way NE Bothell, WA 98011-8246 Phone: (425) 352-5000 Programs of Training: Business Administration and Management, General
DeVry University-Oregon Peterkort Center II - 9755 SW Barne Portland, OR 97225 Phone: (503) 296-7468 Programs of Training: Business Administration and Management, General	Apprenticeship Division 800 NE Oregon Street, Suite1045 Portland, OR 97232 Phone: (971) 673-0760 Programs of Training: Business Administration and Management, General	Marylhurst University 17600 Pacific Hwy - Hwy 43 Marylhurst, OR 97036 Phone: (503) 636-8141 Programs of Training: Business Administration and Management, General
Mt Hood Community College 26000 SE Stark St Gresham, OR 97030 Phone: (503) 491-6422 Programs of Training: Business Administration and Management, General Entrepreneurship/Entrepreneurial Studies	Southern Oregon University 1250 Siskiyou Blvd Ashland, OR 97520 Phone: (541) 552-7672 Programs of Training: Business Administration and Management, General Business, Management, Marketing, & Related Support Services, Other Human Services, General	Western Washington University 516 High St Bellingham, WA 98225-9008 Phone: (360) 650-3430 Programs of Training: Human Services, General Community Organization and Advocacy Business Administration and Management, General
City University 11900 NE First Street Bellevue, WA 98005 Phone: (425) 637-1010 Programs of Training: Public Administration Business, Management, Marketing, & Related Support Services, Other Business Administration and Management, General	Lower Columbia College 1600 Maple Longview, WA 98632-0310 Phone: (360) 442-2000 Programs of Training: Business Administration and Management, General Business/Commerce, General Entrepreneurship/Entrepreneurial Studies	Crown College 8739 S Hosmer Tacoma, WA 98444-1836 Phone: (253) 531-3123 Programs of Training: Business Administration and Management, General Public Administration
Oregon Health & Science University 3181 SW Sam Jackson Park Rd Portland, OR 97239 Phone: (503) 494-7800 Programs of Training: Business Administration and Management, General	University of Oregon 110 Johnson Hall Eugene, OR 97403 Phone: (541) 346-3014 Programs of Training: Public Administration Business Administration and Management, General Business/Commerce, General Human Services, General Non-Profit/Public/Organizational Management	Portland Community College 12000 SW 49th Avenue Portland, OR 97219 Phone: (503) 244-6111 Programs of Training: Business Administration and Management, General
Walla Walla College 204 S College Ave College Place, WA 99324-1198 Phone: (509) 527-2615 Programs of Training: Business/Commerce, General	Whitworth College 300 W Hawthorne Rd Spokane, WA 99251 Phone: (509) 777-1000 Programs of Training: Business Administration and Management, General	Linfield College-Adult Degree Program 900 SE Baker McMinnville, OR 97128 Phone: (503) 883-2447 Programs of Training: Business/Commerce, General
Western Oregon University 345 N Monmouth Ave Monmouth, OR 97361 Phone: (503) 838-8000 Programs of Training: Business/Commerce, General	ITT Technical Institute 12720 Gateway Dr Ste 100 Seattle, WA 98168-2610 Phone: (206) 244-3300 Programs of Training: Business Administration and Management, General

Graduates and Program Completers for training programs related to Social and Community Service Managers

Program	Award	State	Completers	Year
Business Administration and Management, General	Postsec. Awards/Cert./Diplomas; <1 yr.	Oregon	13	2008
Business Administration and Management, General	Postsec. Awards/Cert./Diplomas; 1-2 yrs.	Oregon	4	2008
Business Administration and Management, General	Associate Degree	Oregon	84	2008
Business Administration and Management, General	Bachelor's Degree	Oregon	1,184	2008
Business Administration and Management, General	Master's Degree	Oregon	681	2008
Business Administration and Management, General	Variable Length Postsecondary Training	Oregon	15	2008
Business, Management, Marketing, & Related Support Services, Other	Postsec. Awards/Cert./Diplomas; <1 yr.	Oregon	10	2008
Business, Management, Marketing, & Related Support Services, Other	Bachelor's Degree	Oregon	42	2008
Business/Commerce, General	Bachelor's Degree	Oregon	655	2008
Community Organization and Advocacy	Associate Degree	Oregon	6	2008
Community Organization and Advocacy	Bachelor's Degree	Oregon	32	2008
Entrepreneurship/Entrepreneurial Studies	Postsec. Awards/Cert./Diplomas; 1-2 yrs.	Oregon	3	2008
Entrepreneurship/Entrepreneurial Studies	Associate Degree	Oregon	9	2008
Entrepreneurship/Entrepreneurial Studies	Bachelor's Degree	Oregon	11	2008
Human Services, General	Bachelor's Degree	Oregon	80	2008
Non-Profit/Public/Organizational Management	Master's Degree	Oregon	1	2008
Public Administration	Bachelor's Degree	Oregon	33	2008
Public Administration	Master's Degree	Oregon	108	2008
Public Administration	Doctor's degree - research/scholarship	Oregon	14	2008

Employment Service Job Applicants - January 2011 for Social and Community Service Managers in the Oregon-Washington WIRED Region

Occupation	Oregon Job Applicants by Experience Level					Washington Applicants
	None	<1 Year	1-4 Years	5-9 Years	10+ Years
Social and Community Service Managers	224	51	324	224	199	0

Source: Oregon Employment Department, Washington State Employment Security Department