OLMIS

Occupational Description Review settled claims to determine that payments and settlements have been made in accordance with company practices and procedures, ensuring that proper methods have been followed. Report overpayments, underpayments, and other irregularities. Confer with legal counsel on claims requiring litigation.

Employment Projections for Claims Investigators, Examiners, and Adjusters in the Oregon-Washington WIRED Region

2008 Employment	2018 Employment	Change	% Change	Projected Annual Growth Openings	Projected Annual Replacement Openings	Projected Total Annual Openings
3,060	3,251	191	6.2%	19	80	99

Replacement openings are caused by existing workers permanently leaving their occupation. Many additional job openings occur due to job changes within occupations.

Data Sources and Limitations

Wages (All Industries, 2010) for Claims Investigators, Examiners, and Adjusters in the Oregon-Washington WIRED Region

10th Percentile Wage	25th Percentile Wage	50th Percentile Wage	75th Percentile Wage	90th Percentile Wage	Avg Hourly Wage	Avg Annual Wage
$17.91	$22.33	$28.12	$33.72	$39.54	$28.29	$58,844

Data Sources and Limitations

State of Oregon License Information for Claims Investigators, Examiners, and Adjusters

License
Claims Adjusters, Independent
Third Party Administrator
Claims Examiner Certification

Current Job Openings for Claims Investigators, Examiners, and Adjusters in the Oregon Portion of the WIRED Region There are 13 current openings for this occupation. Openings 1 through 13 are listed below.

Job Title	Date Posted	Location	Wage Offered
Claims Associate-Liab	5/19/13	Portland
Internship - Mortgage Insurance Claims	5/19/13	Beaverton
Network Relations Claims Liaison	5/16/13	Portland	$18.00/hr to $20.00/hr DOE
Multi-Line Field Claim Adjuster - Or	5/10/13	Mcminnville	$49,869/yr to $66,492/yr DOE
Employee Disability Claims Representative	5/6/13	Portland	Neg.
Workers Compensation Claims Case Manager Ii Or Iii, Commercial Insurance	5/5/13	Portland
Std Intake Claim Analyst	5/5/13	Portland
Medical Adjuster Trainee	4/28/13	Tigard
Associate Claims Case Manager - Workers' Compensation Training Program	4/28/13	Portland
Claims Processor	4/22/13	Beaverton	$12.00/hr to $15.00/hr DOE
Claims Representative-Wc	3/31/13	Portland
Senior Fraud Field Investigator- Gissiu #86 Portland, Or	3/24/13	Portland
Disability / Leave Of Absence (Ams) Integrated Claims Examiner	12/28/12	Portland	$14.00/hr to $21.63/hr DOE, Neg.

Major Industries of Employment for Claims Investigators, Examiners, and Adjusters in the Oregon-Washington WIRED Region

Industry	NAICS	Ownership	2008 Employment
Information	51	Private	82
ISPs, Search Portals, & Data Processing	518	Private	82
Data Processing and Related Services	5182	Private	82
Finance and Insurance	52	Private	2,313
Insurance Carriers & Related Activities	524	Private	2,299
Insurance Carriers	5241	Private	1,735
Insurance Agencies, Brokerages & Support	5242	Private	564
Management of Companies and Enterprises	55	Private	35
Health Care and Social Assistance	62	Private	27
Ambulatory Health Care Services	621	Private	27
Offices of Physicians	6211	Private	27

Educational Requirements for Claims Investigators, Examiners, and Adjusters Workers typically need a high school diploma or equivalent to enter this occupation. Those with a Bachelor's degree have a competitive advantage in the labor market. In addition, long-term on-the-job training is typically needed, once employed, to attain competency in the skills needed in this occupation.

Skills for Claims Investigators, Examiners, and Adjusters

Apply Appraisal Techniques
Calculate Insurance Premiums And Awards
Conduct Investigations And Research
Empathize With Insured Persons
Estimate Cost, Time, And Materials Needed For Repairs
Estimate Damage
Interpret And Apply Contract, Property And Insurance Laws
Interpret And Apply Insurance Regulations
Interview Customers
Investigate Insurance Claims
Keep A Telephone Log
Maintain And Compile Medical Records And Charts
Negotiate Terms Of Insurance Policies
Obtain Information From Clients, Customers, Patients Or Others
Organize And Work With Detailed Records
Organize Legal Information And Records
Process And Prepare Business Forms
Process Financial Records, Such As Invoices And Accounts Payable And Receivable
Process Medical Records
Process Records And Maintain Forms And Files
Provide Customer Service
Recommend Claim Action
Use Algebra
Use Basic Mathematics
Use Computers To Enter, Access And Retrieve Data
Use Correct Grammar, Punctuation And Spelling
Use Insurance Terminology
Use Interviewing Techniques
Use Legal Terminology
Use Medical Terminology
Use On-Line Search Techniques
Use Telephone To Gather Data

Schools and Training Providers for Claims Investigators, Examiners, and Adjusters The training providers listed below offer one or more of the following programs:

Insurance

PRO SCHOOLS 10225 SW Park Way Portland, OR 97225-5075 Phone: (503) 297-1344 x812 Programs of Training: Insurance	PRO SCHOOLS 10580 SE Washington Street Portland, OR 97216-2426 Phone: (503) 297-1344 x812 Programs of Training: Insurance	Pac West Insurance School, Inc. 6446 Fairway Ave SE Suite 110 Salem, OR 97306-1443 Phone: (503) 364-8727 x306 Programs of Training: Insurance
Combined Insurance Company 10220 SW Greenburg Road Suite 600 Portland, OR 97223-5578 Phone: (503) 293-6948 Programs of Training: Insurance	Primerica Life Insurance Company 7700 NE Ambassador Place, Suite 102 Portland, OR 97220-1394 Phone: (503) 317-4601 Programs of Training: Insurance	Amerist Schools, Inc. 11080 SW Allen Blvd. Suite 100 Beaverton, OR 97005-4862 Phone: (503) 372-0006 Programs of Training: Insurance
Washington State University French Administration Building Pullman, WA 99164-1009 Phone: (509) 335-3564 Programs of Training: Insurance	Primerica Life Insurance Company-Portland 123 N.E. 3rd Ave. Suite 140 Portland, OR 97232-2970 Phone: (503) 234-8139 Programs of Training: Insurance	Insurance Training Associates, LLC 4504 SW Corbett Ave, Suite 200 Portland, OR 97239 Phone: (503) 222-3765 Programs of Training: Insurance

Graduates and Program Completers for training programs related to Claims Investigators, Examiners, and Adjusters

Program	Award	State	Completers	Year
Insurance	Variable Length Postsecondary Training	Oregon	2,624	2008

Employment Service Job Applicants - January 2011 for Claims Investigators, Examiners, and Adjusters in the Oregon-Washington WIRED Region

Occupation	Oregon Job Applicants by Experience Level					Washington Applicants
Occupation	None	<1 Year	1-4 Years	5-9 Years	10+ Years	Washington Applicants
Claims Investigators, Examiners, and Adjusters	264	59	228	125	184	0

Occupational experience is largely self-reported.

Applicants counts include only those registered with the Oregon State Employment Department and the Washington State Employment Security Department. They do not represent all job applicants across the WIRED region.

Applicants in Oregon may be listed under multiple occupational categories, so summing applicant counts across occupational classifications will result in some double-counting.

Source: Oregon Employment Department, Washington State Employment Security Department

Related Occupations The scores listed below indicates how closely the skills for Claims Investigators, Examiners, and Adjusters matches the occupation in the list. A score of 100% means the occupations have identical skill sets. A maximum of 10 occupations are displayed below.

Occupation	Skill Overlap
Insurance Appraisers, Vehicle Damage	41%
Insurance Sales Agents	33%
Insurance Claims And Policy Processing Clerks	33%

The Oregon-Washington WIRED Region consists of Clackamas, Columbia, Marion, Multnomah, Polk, Washington and Yamhill counties in Oregon, and Clark, Cowlitz and Wahkiakum counties in Washington.

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